Expend for Members
Getting started for members. Learn about managing your expenses and using your Expend card
38 articles
Accepting an inviteHow to accept an invite to join Expend
Resetting your passwordWhat to do if you’ve forgotten your Expend account password or you’ve been locked out of your account
Your Expend Inbox & web app (Members)Get to know the Expend web app and your Inbox
Your Expend profile and personal detailsYour Expend profile and personal details
Personal Payment MethodsSetting up external payment methods that you use for your expenses
Managing your vehiclesHow to add and edit the vehicles you have access to so you can make mileage claims in Expend
Using your business card with ExpendUse your business Visa card or Mastercard to record expenses with Card Connect
Create an expense report from a card transactionHow to create expense reports from your Expend card or connected card transactions using the new Inbox feature
Expense claimsHow to create an expense when you didn't pay with your Expend card or a connected card
Mileage claimsHow to create and edit mileage claims in Expend
Automatic Mileage TrackingHow to track your trips automatically using GPS
Creating expenses from existing documentsLearn how to create expense claims, company expenses, bills/invoices and cash reports from scanned documents and email attachments
Submitting documents by email for scanningHow you can email invoices and receipts for automatic processing
Split an expenseHow to split an expense into multiple line items
Exporting your expenses (Member)How to export records of your expenses and receipts
Cash expensesHow to report an expense paid for with cash withdrawn from your Expend card
Raising expenses from business card transactionsRaise an expense from a transaction done with your business Visa or Mastercard card
Activating your Expend cardHow to activate your Expend card
Your Expend card PINRetrieving and changing your PIN
Using your Expend card and appHow to use the Expend card and mobile app for your expenses
Using 3D-Secure for online paymentsMaking online payments more secure
Virtual card detailsHow to get your Expend virtual card number, security code, expiry date, and billing address
Card securityHow to manage how Expend cards can be used for payments
Online transactions with your Expend cardHow to make sure that you can make payments on the internet with your Expend card, and what to do if all online transactions are failing
Lost cardWhat to do if an Expend card gets lost (and what to do when it gets found as well)
Lock your cardHow to lock your card so that it cannot be used for making purchases
Unlock your cardWhat to do when your card has mistakenly been locked
My card got locked!What to do when you’re notified that your card has been locked
Using your Expend card safely abroad
Withdrawing money overseasWhy you should choose the “without conversion” option
Why aren’t contactless payments working?Troubleshooting contactless payments
Known issues with card payments
Paying for Uber with ExpendGetting around problems paying for Uber trips with your Expend card
Troubleshooting card activationWhat to do if you're having trouble activating your Expend card
Card Safety FAQs
Apple Pay and ExpendHow to set up your Expend card with Apple Pay
Google Pay™, Google Wallet™ and ExpendHow to set up Google Pay™ and Google Wallet™ to work with your Expend card
Changing your Expend card PINYou can change your PIN at any ATM, just like you can with other bank cards.