Expend for Members
Getting started for members. Learn about managing your expenses and using your Expend card
38 articles
- Accepting an inviteHow to accept an invite to join Expend
- Resetting your passwordWhat to do if you’ve forgotten your Expend account password or you’ve been locked out of your account
- Your Expend Inbox & web app (Members)Get to know the Expend web app and your Inbox
- Your Expend profile and personal detailsYour Expend profile and personal details
- Personal Payment MethodsSetting up external payment methods that you use for your expenses
- Managing your vehiclesHow to add and edit the vehicles you have access to so you can make mileage claims in Expend
- Using your business card with ExpendUse your business Visa card or Mastercard to record expenses with Card Connect
- Create an expense report from a card transactionHow to create expense reports from your Expend card or connected card transactions using the new Inbox feature
- Expense claimsHow to create an expense when you didn't pay with your Expend card or a connected card
- Mileage claimsHow to create and edit mileage claims in Expend
- Automatic Mileage TrackingHow to track your trips automatically using GPS
- Creating expenses from existing documentsLearn how to create expense claims, company expenses, bills/invoices and cash reports from scanned documents and email attachments
- Submitting documents by email for scanningHow you can email invoices and receipts for automatic processing
- Split an expenseHow to split an expense into multiple line items
- Exporting your expenses (Member)How to export records of your expenses and receipts
- Cash expensesHow to report an expense paid for with cash withdrawn from your Expend card
- Raising expenses from business card transactionsRaise an expense from a transaction done with your business Visa or Mastercard card
- Activating your Expend cardHow to activate your Expend card
- Your Expend card PINRetrieving and changing your PIN
- Using your Expend card and appHow to use the Expend card and mobile app for your expenses
- Using 3D-Secure for online paymentsMaking online payments more secure
- Virtual card detailsHow to get your Expend virtual card number, security code, expiry date, and billing address
- Card securityHow to manage how Expend cards can be used for payments
- Online transactions with your Expend cardHow to make sure that you can make payments on the internet with your Expend card, and what to do if all online transactions are failing
- Lost cardWhat to do if an Expend card gets lost (and what to do when it gets found as well)
- Lock your cardHow to lock your card so that it cannot be used for making purchases
- Unlock your cardWhat to do when your card has mistakenly been locked
- My card got locked!What to do when you’re notified that your card has been locked
- Using your Expend card safely abroad
- Withdrawing money overseasWhy you should choose the “without conversion” option
- Why aren’t contactless payments working?Troubleshooting contactless payments
- Known issues with card payments
- Paying for Uber with ExpendGetting around problems paying for Uber trips with your Expend card
- Troubleshooting card activationWhat to do if you're having trouble activating your Expend card
- Card Safety FAQs
- Apple Pay and ExpendHow to set up your Expend card with Apple Pay
- Google Pay™, Google Wallet™ and ExpendHow to set up Google Pay™ and Google Wallet™ to work with your Expend card
- Changing your Expend Mastercard PINHow to change your Expend Mastercard card’s PIN