Known issues with card payments
Updated over a week ago

While you can use your Expend card anywhere you can use a Mastercard-branded card, you may encounter the following:

  • TfL (Transport for London) charges don't appear immediately, but are usually taken as a combined amount for all your journeys the day after you travelled.

  • Cashback isn't possible with prepaid cards.

  • Direct Debit isn't currently supported.

If you encounter any other situations where you can't pay with your card, please let us know.

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