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Expend Card FAQs

Frequently asked questions about the Expend card

Updated over a month ago

Do you support Faster Payments?

Yes. If you transfer funds to your Expend account with Faster Payments, it should reflect within a couple of hours.

Do you run a credit check?

We don't run a credit check. We only do a check to confirm your identity from the details you provide when you apply to order Expend cards. All companies issuing payment cards are required by law to do this as a fraud-reduction measure. It's a so-called “soft” ID search and won't affect your credit rating. These “soft” searches leave a generic identity footprint so that the individual can see if a check has been performed. Rest assured that it’s an ID check and will not affect your credit rating.

Can the card be add to a Google or Apple Wallet?

Yes it can! Please see the following:

What does the Expend card cost?

Please have a look at Fees, limits and terms for full details.

Where can I use my Expend card?

You should be able to use your Expend card anywhere that you can pay with a debit or credit card, at any point of purchase where you see the Mastercard logo.

Where can't I use my Expend card?

Please let us know if you have a problem using your card somewhere. Specify where, and whether you tried contactless or chip & PIN.

Is my money safe?

Please see this article.

Can I get an Expend card if I live outside the UK?

For now, you can get an Expend card only if you are a UK resident. To sign up, we need a registered UK address, which will be verified as part of the sign-up process.

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