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Why aren’t contactless payments working?
Why aren’t contactless payments working?

Troubleshooting contactless payments

Updated over 6 months ago

Chip and PIN for your first transaction

In order to fully activate your card, your very first transaction should be performed at a standard Chip and PIN terminal where you insert your card and enter your PIN. After this, contactless payments will be available.

On specific occasions or at certain places

If contactless payments usually work, but keep failing at a specific vendor, please let us know the details.

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