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Lock your card

How to lock your card so that it cannot be used for making purchases

Updated over a week ago

If your Expend card has been lost, or you suspect that the card details are being used for illegitimate purchases, you can lock the card to prevent it from being used for any purchase transactions.

In the mobile app:

  1. Tap Cards at the bottom of the screen.

  2. Go to the card and tap Lock Card.

In the web app:

  1. Go to app.expend.io and sign in with your Expend account details.

  2. Click Cards in the menu on the left.

  3. Go to the card and click the βš™ (Card Security Settings) button on the right.

  4. Click the Enable card setting so that it slides to the OFF position.

  5. Click Close. The card is shown as Locked.

Inbox users

  1. Go to app.expend.io and sign in with your Expend account details.

  2. Open the sidebar menu, go to CARDS & PAYMENTS, and click Expend Cards.

  3. Go to the lost card and click the βš™ (Card Security Settings) button on the right.

  4. Click the Enable card setting so that it slides to the OFF position.

  5. Click Close. The card is shown as Locked.

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