If your Expend card has been lost, or you suspect that the card details are being used for illegitimate purchases, you can lock the card to prevent it from being used for any purchase transactions.
In the mobile app
Tap Cards at the bottom of the screen.
Go to the card and tap Lock Card.
In the web app
Go to app.expend.io and sign in with your Expend account details.
Open the sidebar menu, go to CARDS & PAYMENTS, and click Expend Cards.
Go to the lost card and click the ⚙ (Card Security Settings) button on the right.
Set Enable card to OFF to lock the card.
Click Close, then check that the card is shown as Locked.
For Expend Visa cards, a lock applied using Admin Enable card can only be removed by an administrator. The cardholder cannot override it. See Card security for Administrators.
Related guide: Card security.