Synchronisation Issues

Details about synchronising with accounting providers and how to deal with issues that may occur

21 articles in this collection
Written by Herman

Expense synchronisation status

Learn how you can check the current synchronise status of any expense item if you integrate with an accounting provider

Written by Herman
Updated yesterday

Dealing with integration and synchronisation issues

How to view and address errors that may occur when synchronising with your accounting provider

Written by Herman
Updated yesterday

Error Descriptions

There is a problem with your Integration Settings

Written by Herman
Updated yesterday

We've been disconnected from your accounting provider

Written by Herman
Updated yesterday

This expense wasn't synced as it happened before your sync start date

Written by Herman
Updated yesterday

We couldn't create our Bank Account

Written by Herman
Updated yesterday

We've hit a daily rate limit

Written by Herman
Updated yesterday

We've hit a rate limit

Written by Herman
Updated yesterday

This item was already being synchronised

Written by Herman
Updated yesterday

We encountered a problem whilst syncing this expense

Written by Herman
Updated yesterday

Transaction not synchronised because it had no effect

Written by Herman
Updated yesterday

We couldn't sync an expense because it is invalid

Written by Herman
Updated yesterday

Expense is not yet ready for syncing

Written by Herman
Updated yesterday

Expense wasn't synchronised as it has no effect

Written by Herman
Updated yesterday

Why didn't all my receipts sync to Xero?

Written by Herman
Updated yesterday

Non-Expend card expense wasn't synced as it was rejected

Written by Herman
Updated yesterday

Xero Errors

We couldn't find the Expend Bank Account in Xero

Written by Herman
Updated yesterday

We couldn't connect to the Xero API

Written by Herman
Updated yesterday

This expense has been reconciled in Xero

Written by Herman
Updated yesterday

We couldn't modify a Bank Transaction

Written by Herman
Updated yesterday

A Xero Account Code has been archived

How to fix a syncing problem when an account code has been archived

Written by Herman
Updated yesterday