Synchronisation Issues

Details about synchronising with accounting providers and how to deal with issues that may occur

22 articles in this collection
Written by Herman

Expense synchronisation status

Learn how you can check the current synchronise status of any expense item if you integrate with an accounting provider

Written by Herman
Updated over a week ago

Dealing with integration and synchronisation issues

How to view and address errors that may occur when synchronising with your accounting provider

Written by Herman
Updated over a week ago

Xero sync errors caused by invalid tax types

How to fix problems caused by sync errors for expenses where an invalid tax type was selected

Written by Herman
Updated over a week ago

Error Descriptions

There is a problem with your Integration Settings

Written by Herman
Updated over a week ago

We've been disconnected from your accounting provider

Written by Herman
Updated over a week ago

This expense wasn't synced as it happened before your sync start date

Written by Herman
Updated over a week ago

We couldn't create our Bank Account

Written by Herman
Updated over a week ago

We've hit a daily rate limit

Written by Herman
Updated over a week ago

We've hit a rate limit

Written by Herman
Updated over a week ago

This item was already being synchronised

Written by Herman
Updated over a week ago

We encountered a problem whilst syncing this expense

Written by Herman
Updated over a week ago

Transaction not synchronised because it had no effect

Written by Herman
Updated over a week ago

We couldn't sync an expense because it is invalid

Written by Herman
Updated over a week ago

Expense is not yet ready for syncing

Written by Herman
Updated over a week ago

Expense wasn't synchronised as it has no effect

Written by Herman
Updated over a week ago

Why didn't all my receipts sync to Xero?

Written by Herman
Updated over a week ago

Non-Expend card expense wasn't synced as it was rejected

Written by Herman
Updated over a week ago

Xero Errors

We couldn't find the Expend Bank Account in Xero

Written by Herman
Updated over a week ago

We couldn't connect to the Xero API

Written by Herman
Updated over a week ago

This expense has been reconciled in Xero

Written by Herman
Updated over a week ago

We couldn't modify a Bank Transaction

Written by Herman
Updated over a week ago

A Xero Account Code has been archived

How to fix a syncing problem when an account code has been archived

Written by Herman
Updated over a week ago