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Why didn't all my receipts sync to Xero?
Why didn't all my receipts sync to Xero?
Updated over 3 years ago

When syncing an expense to Xero sometimes not all the attachments are uploaded. This could be because:

  • The attachment's file type is not supported by Xero.

  • You have more than 10 attachments for one expense. Xero does not allow us to attach more than 10 files.

  • The receipt wasn't properly uploaded into Expend.

  • The expense may not have a receipt uploaded yet.

After resolving the problem, you can retry the synchronisation by clicking the Sync button on the expense.

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