This item couldn’t be synchronised because the date is earlier than the date from which to synchronised expenses that specified in your configuration.

To check the date that has been configured, go to the Expend web app, go to Settings > Integrations, select your accounting provider, scroll down the page to Advanced Settings, and look under Sync expenses from specific date.

If you want to change this date, simply enter a new date and click Save at the bottom of the page. However, please note that this change may also affect items you didn’t want to be synchronised.

You can also edit the expense and change the date. If the expense has already been reviewed and approved or rejected, you won’t be able to edit it, but you can re-review it and request changes. When the expense shows Changes Requested, you or the user who submitted the expense will then be able to change the date.

After making the necessary changes, check the expense's sync status and, if necessary, click Sync to synchronise it again.