If you are seeing this error, it means that there is a problem with connection between Expend and your accounting provider.

The connection may have expired or may have been revoked by the accounting provider; this doesn’t usually mean there is a problem with your account. It is also possible that one of your users manually disconnected the integration.

To reconnect, go to the Expend web app, go to Settings > Integrations, select your accounting provider, and click Connect. Once you reconnect, Expend will automatically sync any changes to your expenses since the disconnection.

If everything appears to be in order and you continue to receive this error, please contact our support team by clicking the chat button in the lower-right corner on the web app. Please quote all the details provided with the error.