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Synchronisation Issues
Xero Errors
We couldn't modify a Bank Transaction
We couldn't modify a Bank Transaction
Updated this week

We received an error from Xero when trying to synchronise this item. The associated bank transaction cannot be modified and may have been deleted.

  • To make another attempt to synchronise it, click the Sync button on the expense.

  • To create a new unique record from scratch, click the Re-create and Sync button. Warning: Please only do this if the record shows as deleted in your accounting software, otherwise you may get a duplicate transaction record.

If you continue to receive this error, please contact our Customer Support team by clicking the chat button in the bottom right corner of the web app. Please quote all the details provided with the error.

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