The item could not be synced because there is a problem with the synchronisation configuration for the integration with your accounting provider.

To check your configuration on the web app, go to Settings > Integrations and select your accounting provider, and then check if there are any warnings or fields that haven’t been completed. Also ensure that tax types are set up correctly: click Settings and then click Tax Types, and check for any warnings on the page.

If everything appears to be in order and you continue to receive this error, please contact our support team by clicking the chat button in the lower-right corner on the web app. Please quote all the details provided with the error.