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Billing

How to pay for your Expend subscription and view your invoices

Updated over 3 months ago

The Billing page in the Expend web app is the place to manage how you pay for your Expend subscription and view your invoices.

To go to the Billing page, open the sidebar menu, go to MANAGE, click Settings, and select Billing.

Here you can do the following:

  • See a list of invoices and also download them

  • Set up a payment method to pay for your subscription

  • Pay your latest invoice

Viewing and downloading your Expend invoices

To see a list of your invoices from Expend, click Settings in the Expend web app menu and then click Billing.

Your invoices from Expend are listed under Invoices, with the newest at the top. Unpaid invoices will show “New”.

To download an invoice as a PDF document, click Download.

Paying for Expend

When we send you an invoice, we will also try to process payment automatically using the payment method you have set up (see below). If you have multiple payment methods, we will use the one you have set as the default.

Making a one-off payment

If necessary, you can pay your outstanding balance manually. This can be useful if we weren’t able to process an automatic payment.

  1. In the Expend web app, go to the Billing page.

  2. Click Pay Now at the top of the page inside the Outstanding Balance box (if available).

Setting up a payment method

You can pay your invoices from Expend via Direct Debit or using a debit or credit card. Before you can pay, you have to set up a payment method.

  1. In the Expend web app, go to the Billing page.

  2. Under Payment Methods, click + Payment Method.

  3. Choose one of the options: Direct Debit or Credit or Debit Card.

  4. Fill in the required details on the form that opens.

You can set up multiple payment methods and set a default method by clicking the Make Default button. This will then be the payment method we use when processing payment.

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